Frequently Asked Questions

 

Q: Is Corian® stain resistant?

A: Corian® is stain resistant. Because Corian® is non-porous, stains can't penetrate the surface, so it's easy to clean and maintain. Unlike natural stone, Corian® never needs to be sealed.

Q: Is Corian® heat resistant?

A: Placing a hot pot directly on Corian® is not recommended. Although Corian® remains stable and undamaged in temperatures up to 212 F (100 C), high heat or flame will damage your surface. In most cases, this damage can be repaired. To protect your Corian® from heat damage, always use a hot pad or trivet with rubber feet when using hot pots or heat generating appliances like electric skillets or electric cooking pots.

Q: How do I clean my Corian®?

A: Corian® is easy to clean. Soapy water or ammonia-based cleaner is all that is necessary for day-to-day care for your Corian®. Minor scratches, burns, or discoloration are also easy to repair using Soft Scrub Cleanser and Scotch Brite (green) pad. Refer to your Corian® Care Kit for directions or contact Cameo Countertops.

Q: Can I cut directly on my Corian®?

A: It is recommended that you always use a cutting board when cutting on your Corian® since the knife blade will scratch the surface of your Corian®.

Q: Who do I call if I notice a crack, chip, or any other damage to my Corian®?

A: If you notice that your Corian® is cracked or damaged in any way, and it is still under the original 10-year warranty, contact DuPont directly at 1-800-426-7426

Q: How is my warranty registered?

A: Your warranty is processed by Cameo Countertops, once your installation has been completed.

Q: Is my warranty transferable?

A: All warranties are registered to the installation address; therefore, the warranty is transferable to the homeowner.

Q: What care and maintenance does Zodiaq® require?

A: Zodiaq® quartz surfaces are very easy to maintain because they are durable, nonporous and chemical resistant. They require no sealants or waxes to retain their lustrous gloss and ultra-smooth surface. Routine cleaning may be done with a damp cloth or paper towel and, if necessary, a small amount of non-bleach, non-abrasive cleanser.

Q: Will Zodiaq® withstand heat, scratches and stains?

A: Zodiaq® is resistant to heat, scratching and stains. However, the use of trivets or hot pads is recommended. A cutting board should be used when slicing or chopping, especially with a serrated knife. Spills should be wiped up quickly; non-abrasive cleaning pads and non-bleach cleaning products may be used to remove stubborn or dried spills.

Q: Can Zodiaq® be used for food preparation areas?

A: Zodiaq® is non-porous and can be used in the kitchen or wherever food is prepared.

Q: Who do I call if I notice a crack, chip or any other damage to my Zodiaq®?

A: If you notice that your Zodiaq® is cracked or damaged in any way, and it is still under the original 10-year warranty, contact DuPont directly at 1-800-426-7426.

Q: How is my warranty registered?

A: Your warranty is processed by Cameo Countertops, once your installation has been completed.

Q: Is my warranty transferable?

A: All warranties are registered to the installation address; therefore, the warranty is transferable to the homeowner.

 

Granite Care and Maintenance


Stone is a natural product and simple care and maintenance will keep it looking beautiful. Here are some recommendations for routine care and cleaning:


Do's

  • Do dust surface frequently, using a clean rag.
  • Do clean surface with mild detergent or stone soap, although too much cleanser will leave a film or cause streaks.
  • Do thoroughly rinse and dry the surface after washing.
  • Do blot up spills immediately

Don'ts

  • Don't use vinegar, lemon juice or other cleaners containing acids.
  • Don't use cleaners that contain acid such a bathroom cleaners, grout cleaners or tub and tile cleaners.
  • Don't use abrasive cleaners such as dry cleaners or soft cleaners.
  • Don't mix bleach and ammonia; this combination creates a toxic and lethal gas.


Sealers:

Sealers are designed to prevent staining of natural stone. Staining occurs when liquids or other substances are absorbed through the natural pores of stone.

A sealer will not make your stone bullet proof. It won't prevent scratching or etching. A sealer will, however, help prevent possible stains from being absorbed by the stone.

There are many sealing products available to the customer. Cameo Countertops has chosen DryTreat - Stain Proof as our sealer of choice, as it provides the consumer a 15-year warranty, and does not require yearly application. DryTreat Stain Proof Warranty certificates will be mailed to the end user 4-6 weeks after installation. Please call for more information.